Save the Box - Return Procedures

There are times when it may be necessary to return a portion of your weather station for repair. We recommend saving the shipping box. Apparently one overseas customer didn't think that was necessary.

In the event your weather station is damaged and needs to be returned, please contact Columbia Weather for an RMA (Return Materials Authorization) number. We will attempt to troubleshoot your system and help you determine which component to send.

And please be sure to ship it in protective packaging including an appropriate box and antistatic packing material.

Click for Technical Support Return Procedure